8 Best Customer Service Books
Goal: Find the best Customer Service books according to the internet (not just one person's opinion).
Method:
- Search for "best customer service books" and study the top 5+ pages.
- Add only the books mentioned 2+ times.
- Rank the results neatly here.
8 Best Customer Service Books
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Delivering Happiness
A Path to Profits, Passion, and Purpose
by Tony Hsieh
Also recommended by:
Tim Ferriss, Kevin Rose, Gretchen Rubin, Julie Rice, Patrick Bet-David, Danny Miranda, Chip Conley
The Thank You Economy
by Gary Vaynerchuk
Hug Your Haters
How to Embrace Complaints and Keep Your Customers
by Jay Baer
Also recommended by:
The Nordstrom Way to Customer Experience Excellence
Creating a Values-Driven Service Culture
by Robert Spector
How To Win Friends and Influence People
by Dale Carnegie
Be Our Guest
Perfecting the Art of Customer Service
by Theodore B. Kinni
Chief Customer Officer 2.0
How to Build Your Customer-Driven Growth Engine
by Jeanne Bliss
The Effortless Experience
Conquering the New Battleground for Customer Loyalty
by Matthew Dixon
Sources
- 1
10 Must-Read Customer Service Books
groovehq.com
- 2
The 20 Best Customer Service Books You Need to Read
blog.hubspot.com
- 3
Top 5 Customer Service Books You Can't Afford To Miss - Acquire
acquire.io
- 4
The 10 Most Important Customer Service Books to Kick Start Your Career — Kayako
kayako.com
- 5
15 Best Customer Service Books to Read in 2023
teambuilding.com
Edited by
Software engineer whose passion for tracking book recommendations from podcasts inspired the creation of MRB.
Lead investor at 3one4 Capital whose startup expertise and love for books helped shaped MRB and its growth.
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